ll44's Privacy Policy

Introduction & Applicability

ll44 (referred to hereinafter as "we", "us", or "the platform") is a trusted online casino and betting platform in Bangladesh. We place the highest importance on our users' privacy and are committed to protecting their personal information.

This privacy policy applies to ll44's website (https://ll44.bar) and all related services. When you register on our platform, create an account, or use any of our services, you are considered to have accepted the terms of this policy.

This policy should be read together with our Terms & Conditions and Responsible Gaming Policy. If there is any ambiguity on any matter, all three documents will be considered together.

What Information We Collect

ll44 collects various types of information to operate its services properly. This information is divided into the following categories:

2.1 Identity Information

• Full name (in Bengali or English)
• Date of birth (for age verification)
• National ID or passport number (when identity verification is required)
• User photo (where applicable)

2.2 Contact Information

• Email address
• Mobile number
• Current residential address

2.3 Financial Information

• Payment method details (bKash, Nagad, Rocket, or bank account information)
• Transaction history and amounts
• Deposit and withdrawal records

2.4 Usage Information

• Gaming activity history
• Betting patterns and preferences
• Login times and session duration
• Device and browser information

2.5 Technical Information

• IP address
• Device type and operating system
• Browser type and version
• Cookie and session data

How We Collect Information

ll44 collects user information in the following ways:

3.1 Direct Collection

Information is collected directly when you create an account on our platform, submit identity verification documents, carry out deposit or withdrawal transactions, or contact our support team.

3.2 Automatic Collection

Technical information is collected automatically when you browse our website or play games. This includes the use of cookies, web beacons, and similar technologies.

3.3 Collection from Third Parties

For the purpose of identity verification and fraud prevention, we may verify certain information through trusted third parties. This process is always carried out in compliance with applicable law.

Purpose of Using Information

ll44 uses the collected information for the following purposes:

4.1 Account Management

Information is used to create, verify, and manage your account. This includes identity verification, age confirmation, and account security.

4.2 Service Delivery

Information is used to provide gaming services, betting features, financial transaction processing, and bonuses and promotions.

4.3 Customer Support

When you contact our support team, your information is used to resolve issues and provide assistance.

4.4 Security & Fraud Prevention

Information is analysed to detect suspicious activity, prevent fraud and money laundering, and ensure the security of the platform.

4.5 Service Improvement

Information is used to analyse user experience and further improve ll44's services, add new features, and enhance the platform's performance.

4.6 Communication

Your contact information is used to send account notifications, transaction confirmations, and updates on important policy changes.

Data Storage & Security

ll44 uses industry-standard technology and methods to ensure the security of your information. Our security measures include:

• SSL (Secure Sockets Layer) encryption — all data transfers are completed through encrypted channels
• Database encryption — stored sensitive information is kept in encrypted form
• Access controls — only authorised personnel can access the relevant information
• Regular security audits — to identify and address potential vulnerabilities
• Firewall and intrusion detection systems

Your financial information, particularly bKash, Nagad, Rocket, or bank account details, is stored with the highest level of security and is never shared with any third party without authorisation.

We retain your information only for the period consistent with applicable laws and regulations. After legal obligations have ended, information is deleted or anonymised using secure methods.

Sharing Information with Third Parties

ll44 never sells your personal information or transfers it to third parties for commercial purposes. However, information may be shared in the following limited circumstances:

6.1 Service Provider Partners

Only the necessary information is shared with trusted technology and payment partners who provide services on our behalf. These partners are contractually bound to comply with our privacy standards.

6.2 Legal Obligations

If we are required to provide information by law, court order, or the direction of a regulatory authority, we will comply. In such cases, we will make every effort to notify the relevant user as early as possible.

6.3 Fraud Prevention

Certain information may be shared with regulatory bodies for the purpose of anti-money laundering and fraud detection. Strict legal procedures are followed in these cases.

6.4 Business Transfer

If there is ever a significant change to ll44's business structure, such as a merger or acquisition, users will be notified in a timely manner and their rights will be protected.

Cookies & Tracking Technologies

ll44 uses cookies and similar technologies on its website. Cookies are small text files stored on your device that help improve the website experience.

7.1 Essential Cookies

These cookies are essential for the basic functionality of the website. Without them, login sessions, game loading, and payment processes will not work properly.

7.2 Functionality Cookies

These cookies remember your preferences, language settings, and login information so that your experience is easier on future visits.

7.3 Analytical Cookies

Analytical cookies are used to understand how users interact with the platform. This information is analysed anonymously and in aggregate.

You can manage cookies by changing your browser settings. However, disabling cookies may cause some services to not work properly.

Your Rights

You have the following rights regarding your personal information, and ll44 respects these rights:

8.1 Right to Access Information

You can find out at any time what information we hold about you. Contact our support team to receive a copy of this information.

8.2 Right to Correct Information

You have the right to request correction if there is any error in your stored information. If you let us know with the correct details, we will update it as quickly as possible.

8.3 Right to Delete Information

In certain circumstances you may request the deletion of your information. However, some information may need to be retained for a specified period due to legal obligations.

8.4 Right to Restrict Processing

You may object to the use of your information for certain purposes. You have the right to opt out of marketing communications.

8.5 Right to Lodge a Complaint

If you have any complaint regarding the protection of your information, contact us directly. We are committed to providing a written response within 30 business days.

Protection of Minors

ll44 strictly does not provide services to anyone under the age of 21. Our platform is for users aged 21 and above only.

We do not intentionally collect information from anyone under the age of 21. Age is verified during account registration, and identity documents may be checked in cases of suspicion.

If we become aware that information from a minor has been collected, that information will be deleted immediately and the account will be cancelled.

Policy Changes

ll44 reserves the right to modify or update this privacy policy as needed. For any significant changes:

• Registered users will be notified by email before the changes take effect
• A clear notice will be displayed on the website
• The "Last Updated" date at the top of this page will be revised
• Users will be asked to provide consent again for significant changes

If you continue to use the platform after any changes, you will be considered to have accepted the updated policy. Please visit this page regularly.

Contact

If you have any questions, concerns, or requests regarding this privacy policy, please contact us in the following ways:

• Email: [email protected]
• Live Chat: Available 24/7 through our website

Our dedicated support team provides assistance in both Bengali and English. We treat matters related to data protection with the utmost importance and aim to respond within the designated timeframe.

Your privacy is a commitment to us — not just a legal obligation. ll44 will always continue its efforts to earn and protect your trust.